Our Privacy Policy

Effective Date: 01/01/25

At Wrenovate, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your personal information, including information provided through our lead generation ads on Meta (Facebook and Instagram). It also explains your rights under the California Consumer Privacy Act (CCPA) if you are a California resident.

1. Information We Collect

We collect the following categories of personal information from you when you engage with our lead generation ads on Meta platforms or interact with our website:

  • Personal Identification Information: This includes your name, email address, phone number, and other details you voluntarily provide when filling out our lead forms.

  • Device Information: Information about your device, such as IP address, browser type, and operating system.

  • Usage Data: Information about your interactions with our ads, including clicks, time spent on our site, and actions taken on our website.

  • Cookies and Tracking Technologies: We use cookies, pixels, and other technologies to track your behavior across Meta platforms and our website, which helps us improve our services and deliver personalized advertising.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Lead Management: To process and respond to your requests for services, such as renovation quotes, consultations, and offers.

  • Communication: To send you relevant information about Wrenovate's services, promotions, and updates.

  • Ad Targeting and Personalization: To deliver personalized ads on Meta platforms and optimize our advertising strategy.

  • Analytics and Improvement: To analyze the effectiveness of our ads and improve user experience across our platforms.

3. Sharing of Personal Information

We may share your personal information with the following parties:

  • Meta Platforms: We share information with Meta (Facebook and Instagram) for ad targeting and analysis purposes in accordance with Meta’s privacy policy.

  • Service Providers: Third-party vendors who assist us in processing your inquiries, providing customer support, and performing business operations.

  • Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, protect our rights, or prevent fraud.

4. California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have the following rights under the CCPA:

  • Right to Know: You have the right to request information about the personal information we collect, use, disclose, and sell. This includes the categories of personal information collected and the purposes for which they are used.

  • Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions under the CCPA.

  • Right to Opt-Out of the Sale of Personal Information: If we engage in selling your personal information (which we currently do not), you can opt out of this practice.

  • Right to Non-Discrimination: You have the right to request services without discrimination if you choose to exercise your rights under the CCPA.

5. How to Exercise Your CCPA Rights

To exercise your CCPA rights, including requesting access to or deletion of your personal information, please contact us at:

Email: hey@wrenovate.com

We will respond to your request within the timeframes required by law (usually within 45 days of receiving your request). To help us process your request, please provide enough detail about your interactions with Wrenovate, including your full name and email address, and specify which right you are exercising.

6. How We Protect Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, and disclosure. This includes encryption and secure data storage practices. However, please note that no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Once it is no longer necessary, we will securely delete or anonymize your data.

8. International Data Transfers

Your personal information may be transferred to, and stored in, servers located outside of your country of residence, including the United States. By providing your personal information, you consent to this transfer.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or other operational needs. Any updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights under the CCPA, please contact us at:

Wrenovate
Email: hey@wrenovate.com

Meta's Privacy Policy
For more information on how Meta collects, uses, and shares your data, please review Meta’s Privacy Policy.